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Edit, close (`done`, `wont_do`) or reopen an action item. A new due date or owner re-arms the overdue reminder.

PUT
/incident/{incident_id}/action_items/{action_item_id}
curl --request PUT \
--url https://api.siteqwality.com/incident/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0/action_items/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0 \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{ "title": "example", "status": "open", "owner_user_id": "2489E9AD-2EE2-8E00-8EC9-32D5F69181C0", "due_date": "2026-04-15", "external_url": "example" }'
incident_id
required
string format: uuid

Incident identifier

action_item_id
required
string format: uuid

Action item identifier

Media type application/json

PATCH semantics: an absent field is left unchanged; null clears a nullable one.

object
title
string | null
status
One of:
string
Allowed values: open done wont_do
owner_user_id
string | null format: uuid
due_date

Changing the date or the owner re-arms the one overdue reminder.

string | null format: date
external_url
string | null

Action item updated

Media type application/json
object
id
required
string format: uuid
incident_id
required
string format: uuid
title
required
string
status
required
string
Allowed values: open done wont_do
owner_user_id
string | null format: uuid
due_date

YYYY-MM-DD.

string | null format: date
external_url
string | null
created_by_user_id

Null for API keys.

string | null format: uuid
created_at
required
string format: date-time
updated_at
required
string format: date-time
completed_at

When it was marked done or won’t do.

string | null format: date-time
overdue
required

Open and past its due date in the account’s time zone.

boolean
reminded_at

When its owner was emailed that it is overdue.

string | null format: date-time
incident
One of:

The incident, on the follow-up list only.

object
id
required
string format: uuid
title
required
string
severity
required
string
Allowed values: minor major critical
responder_status
required
string
Allowed values: triggered acknowledged resolved
Example
{
"status": "open",
"incident": {
"severity": "minor",
"responder_status": "triggered"
}
}

Empty or long title, a link that is not http or https, or an owner who is not a member of the account

Missing authentication

Missing incidents write scope

Incident not found, or the item is not on it

Invalid request body, unknown status or a date that is not YYYY-MM-DD

Internal server error