Get an escalation policy by ID.

GET

/escalation_policy/{policy_id}

curl --request GET \
  --url https://api.siteqwality.com/escalation_policy/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0 \
  --header 'Authorization: Bearer <token>'

• Production

Authorizations

• bearer_auth

Parameters

Path Parameters

policy_id

required

string format: uuid

Escalation policy identifier

Responses

200

Escalation policy

Media type application/json

object

id

required

string format: uuid

account_id

required

string format: uuid

name

required

string

repeat_count

required

integer format: int32

created_at

required

string format: date-time

levels

array | null

object

id

required

string format: uuid

escalation_policy_id

required

string format: uuid

level_number

required

integer format: int32

timeout_minutes

required

integer format: int32

target_user_ids

required

Array<string>

target_schedule_ids

required

Array<string>

created_at

required

string format: date-time

Example ^generated

{
  "id": "2489E9AD-2EE2-8E00-8EC9-32D5F69181C0",
  "account_id": "2489E9AD-2EE2-8E00-8EC9-32D5F69181C0",
  "name": "example",
  "repeat_count": 1,
  "created_at": "2026-04-15T12:00:00Z",
  "levels": [
    {
      "id": "2489E9AD-2EE2-8E00-8EC9-32D5F69181C0",
      "escalation_policy_id": "2489E9AD-2EE2-8E00-8EC9-32D5F69181C0",
      "level_number": 1,
      "timeout_minutes": 1,
      "target_user_ids": [
        "2489E9AD-2EE2-8E00-8EC9-32D5F69181C0"
      ],
      "target_schedule_ids": [
        "2489E9AD-2EE2-8E00-8EC9-32D5F69181C0"
      ],
      "created_at": "2026-04-15T12:00:00Z"
    }
  ]
}

401

Missing or invalid authentication

404

Policy not found

500

Internal server error